Build powerful UX user journey maps using Lunacy's free software

Craft comprehensive user journey maps for UX projects with Lunacy - a completely FREE vector tool. Visualize customer experiences, illustrate flows, plus identify improvement possibilities through professional-grade features that rival expensive alternatives.

UX User Journey Map Creation in Lunacy

How to create UX user journey maps with Lunacy

Step 1

Define personas along with scenarios

Begin by crafting detailed personas plus defining scenarios you want to visualize utilizing Lunacy's vector elements or built-in templates.

Step 2

Visualize touchpoints plus emotional states

Utilize Lunacy's shapes, connectors, or built-in graphics to illustrate each interaction point alongside emotional responses throughout personal experiences.

Step 3

Spot opportunities then share insights

Highlight pain points plus improvement possibilities, then export or distribute journey mapping results to stakeholders through Lunacy's collaboration features.

Comprehensive journey mapping toolkit

Build detailed user journey map ux visualizations utilizing Lunacy's powerful vector editing capabilities. Craft customer experience flows precisely through shapes, connectors, or smart objects. Document every touchpoint, emotion, plus interaction via customizable elements helping illustrate complete experiences from awareness through loyalty phases.

UX User Journey Mapping Tools in Lunacy

UX user journey templates plus assets

Access a rich library of journey mapping ux templates alongside visual assets directly within Lunacy. Select from professionally crafted frameworks, persona outlines, or visualization components. These resources offer excellent starting points when mapping the user journey across different interaction channels.

UX Journey Map Templates in Lunacy

Collaborative research workflow

Work alongside researchers or stakeholders in real-time on user experience journey map projects. Lunacy's cloud-based functionality enables seamless teamwork regardless of operating systems. Collect insights together, document pain points, or identify improvement possibilities while maintaining a single source of truth throughout research phases.

Collaborative UX Journey Mapping in Lunacy

More powerful features for UX journey mapping

Component-based visualization system

Develop reusable journey mapping components like touchpoints, emotional states, or actions maintaining consistency across documentation. Update elements once to reflect changes everywhere, ensuring all visualizations stay synchronized as research evolves.

Interactive prototyping integration

Link user journey ux design diagrams directly to interactive prototypes within Lunacy. This connection helps stakeholders understand relationships between mapped experiences plus actual interface interactions, forming a comprehensive view of customer pathways.

Cross-platform compatibility

Develop user experience customer journey visualizations across Windows, macOS, or Linux through cross-platform support. Share or collaborate regardless of team members' operating systems, making UX research plus documentation accessible throughout organizations.

Frequently asked questions about UX user journey mapping

What UX designers say about creating journey maps with Lunacy

Join thousands of UX professionals mapping user experiences with our free software.
  • Lunacy has transformed how our team builds plus shares journey map user experience documents. The vector elements provide incredible flexibility, while built-in templates save hours during setup. Being able to work simultaneously with remote colleagues has been revolutionary for our research workflow. That it's completely free yet offers professional-grade functionality is simply remarkable.

    Maya D., Senior UX Researcher
  • I've tried numerous applications for user journey ux design, but Lunacy delivers perfect balance between power plus simplicity. The component system allows me to build consistent touchpoint symbols updating everywhere when modified. Exporting high-quality visualizations for stakeholder presentations works seamlessly, while cross-platform compatibility means everyone contributes regardless of their device.

    Raj K., Product Designer
  • As a consultant handling multiple clients, I need versatile solutions without adding costs to my practice. Lunacy provides everything necessary for crafting professional user experience customer journey diagrams without subscription fees. The integrated icons plus illustrations save countless hours, while cloud document sharing has streamlined my feedback process tremendously.

    Camila T., UX Consultant

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